FAQs

You can book a car directly through our website by filling out the booking form, or you can call us for quick assistance. Once your request is submitted, our team will confirm your booking details.

We offer a wide range of vehicles – from hatchbacks like Alto K10 to sedans like Dzire, SUVs like Fortuner, and even trucks for luggage shipping. Whether you need a budget car, family vehicle, or premium SUV, we’ve got you covered.

Yes. You can choose between self-drive rentals for independence or chauffeur-driven cars for a more relaxed travel experience.

We offer daily, weekly, and monthly rental plans to suit your travel needs. Flexible packages ensure you only pay for what you need.

We accept both online and offline payments. You can pay via UPI, cards, net banking, or cash at the time of pickup/drop-off.

Yes. We offer convenient doorstep pickup and drop-off at your preferred location across Northeast India.

U-Rent Assam provides services all over Northeast India, including Assam, Meghalaya, Arunachal Pradesh, Nagaland, Manipur, Mizoram, Tripura, and Sikkim.

For self-drive, you need a valid driving license, ID proof (Aadhaar/Passport/Voter ID), and address proof. For chauffeur-driven rentals, only ID proof is required.

No. Fuel charges are not included. Customers are responsible for refueling the vehicle as per usage.

We provide 24/7 roadside assistance. If there’s a breakdown, our support team will guide you and arrange necessary help.

Yes, bookings can be modified or canceled by contacting our support team. Cancellation charges may apply depending on the timing.

Yes. Based on availability, we provide ambulance services by road and by air as per customer requirements.